QUEUE_LENGTH
The wait as it forms — not after.
See the queue build in real time. Add a counter before the patient adds a complaint.
FOR PHARMACIES
A calmer counter, on the days that matter.
Centralys reads the systems already running in your pharmacy and surfaces the few signals that change how you staff and where the wait builds — queue length, peak detection, counter load, dwell patterns. Decisions over dashboards.
Request a PilotThe counter sets the experience
A patient who waits ten minutes for a paracetamol remembers ten minutes — not the paracetamol. Pharmacy peaks rarely repeat at the same hour, but they do repeat in pattern.
Centralys surfaces that pattern quietly, on what's already installed.
What Centralys surfaces
PEAK_DETECTION
The hours that change the day.
Spot the recurring spike. The Monday morning. The Friday evening. The lunch hour that quietly compounds.
COUNTER_STAFFING
Capacity where demand lives.
Match counter staffing to the load actually walking in. Cover the rush. Trim the calm.
DWELL_PATTERN
Where patients linger, where they leave.
The aisle that holds attention. The zone that empties too fast. Patterns that quietly shape revisit rate.
Built on what you already run
- No new hardware. No new collection.
- No facial recognition, no personal identification — only operational signals.
- No clinical data. Ever.
- Short retention windows you control.
- Swiss FADP and EU GDPR aligned. Full detail on the Privacy & Security page.
Frequently asked
Is patient confidentiality preserved?
Yes. Centralys produces operational signals — flow, density, timing. No identification, no facial recognition, no clinical data. Confidentiality is preserved by design.
Can it help us handle prescription peaks?
Yes. Centralys surfaces when queues form, where the counter is stretched, and which hours pull the most traffic — so you can staff against demand instead of guessing.
Does it work for pharmacies with multiple counters?
Yes. Signals can be split by zone or counter so you see where the wait builds and where capacity is available.
Is it compliant with Swiss and EU privacy law?
Centralys is built to fit Swiss FADP and EU GDPR principles. No facial recognition, no personal identification, no clinical data. See the Privacy & Security page for detail.
Ready to give the counter back its calm?